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OUR REVIEW PROMISE

At Ruby Hammer Beauty, your voice matters. We believe reviews should be honest, transparent, and unfiltered. That’s why we publish every review—the good, the bad, and everything in between.

Every piece of feedback helps us learn, grow, and continue creating products that truly serve you. When you share your experience, you’re not only guiding other customers—you’re shaping the future of Ruby Hammer Beauty.

As a thank you, we’ll give you 25% off your next order when you leave a review.

No edits. No filters. Just real experiences from our community.

Based on 565 reviews
91%
(516)
5%
(27)
2%
(9)
1%
(5)
1%
(8)
So disappointed

I ordered the brown and black precision eyeliners and am so disappointed. The old 1.7mm was perfection - the best eyeliner around by a country mile - could give a really tight line or be layered up as needed and did not budge. The new version is far too thick and messy. It gets stuck in eyelashes like a number of other brands and comes off. Great that brown is a colour way now but not worth losing the original 1.7 black one for. Please bring back the old version

Thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear that you’re disappointed with the new eyeliner formula, especially as the original 1.7mm liner was such a favourite for you.

Our aim with the update was to make the precision liners more versatile, longer lasting and smoother glide as well as to introduce new colourways, including brown, in response to requests from our community. However, we completely understand that for those who loved the ultra-fine 1.7mm tip, this change feels like a loss rather than an improvement.

Your comments are really valuable to us, and we’ve shared them with our product development team. We are always listening and continually working to refine our products, and honest feedback like yours helps guide our decisions.

Best Mascara

This is the best mascara with the most fabulous wand, it lengthens, separates and nourishes my lashes, already ordered my next one!

M
MASCARA & BROW DUO
Melanie Stokes
Fabulous!

This mascara is great - it lengthens and separates your lashes perfectly.

I have found that the brow gel leaves my brows a little stiff, which is why this is not a 5* review. However, I am hoping that the nourishment provided by the gel will outweigh this slight niggle.

Hi Melanie, I think I can help with the slight niggle. Depending on how much your brows need taming... some need a lot, some only thelightest touch with change how much gel you require and the application technique. If they only need lightly setting, swipe the brow gel trough brows once in and upwards and outwards motion, being careful to avoid excess gel. If you have slightly trickier brows, start by swiping backwards through the brow, before going upwards and outwards, this ensure the whole brow hair is coated without having to use additional product, therefore avoiding a stuff feel. I hope that this helps. We have artists on hand if you have any further queries. ♥️

C
NAIL FILE | LRG
Cara Cooney
Brilliant File

does a lovely job and long lasting too.

Lip serum duo

So pleased with this purchase.
Great nude colour and so hydrating and glossy.
The clear colour is great worn on its own or over the nude colour to add more shine.

L
LIP SERUM BALM
Lisa Bond
Hydrating and gorgeous colours

Adore the lip serum balms. A product that does 2 things - hydrates and gives a gorgeous colour. Quick and easy to use with a retractable nib.

Moist and colourful lip balm

I have bought 2 recently. Always a bit nerve wracking as my lips can become dry with lipsticks but these are glorious! They are so succulent and beautiful on and the extra bonus is the colour stays on for ages! A definite success for me.

K
MASCARA & BROW DUO
Kathy Hatchard
Mascara

At first I loved this mascara especially the wand but I’m finding it problematic when I’m wearing my contact lenses, it is tending to be flaky, not sure if anyone else has found this?

S
MASCARA & BROW DUO
Sallie Landsey
Unbelievable!

I was looking for a mascara that would boost volume and length but without spotting beneath lower lashes and hallelujah ive found exactly that! The double ended mascara and brilliant brow gel is the perfect product. Thank you Ruby, ten out of ten! I will never buy anything else

EXCELLENT PRODUCT

BEST MASCARA YET!

Didnt like the colour too bright have irdered the nude

S
MASCARA & BROW DUO
Sara Walker
Fabulous

This has become my go-to everyday mascara. The lightweight formula makes it effortless to wear and perfect for daily use. I just wish they offered a full mascara version (without the gel) and a brown shade for more variety.

S
MASCARA & BROW DUO
Sharon Bowles

Absolutely love this mascara and brow set. I’ve never understood why mascara brushes are so big? With this product, I can be far more accurate with my application. I love it!!

S
NAIL FILE | LRG
Sally James
Best nail file ever!!

Thought Leighton Denny’s one was good but I think this one is even better.
Highly recommend

Soft & creamy

So easy to use and with staying power!!

E
LIP SERUM BALM
Eleanor thakkar
So Moisturising

I bought nude as my first purchase of this lip serum balm and it is so moisturising. The moisture lasts all day on me, so much that I don't realise I have not reapplied it for a colour touch up.

This is really lovely

I am in my sixties, I have very sensitive eyes, and am very fair in colouring, the brown pencil is perfect, giving a subtle definition which makes all the difference.

K
MASCARA & BROW DUO
Karen Parrish
Lovely%20mascara%20brow%20gel%20duo

I%20have%20a%20love%20hate%20relationship%20with%20mascara%2C%20easily%20irritated%20eyes%20and%20quite%20sparse%20eye%20lashes.%20I%20found%20this%20mascara%20did%20not%20irritate%20my%20eyes%2C%20and%20so%20very%20easy%20to%20apply%20and%20it%20did%20get%20all%20my%20lashes%20including%20the%20tiny%20ones.%20Stayed%20on%20well%2C%20but%20easy%20to%20remove.%20Loved%20it.%20The%20brow%20gel%20is%20also%20very%20good%20with%20a%20really%20neat%20brush.%20All%20in%20all%20a%20brilliant%20buy

Lip Serum Balm

This is my second purchase of this product. I use the nude colour which I find hydrating & adds just a touch of sheer colour. Especially useful if you’re highlighting your eyes & dont want to overpower your makeup with too much colour on your lip.

Great invention

The brushes are amazing and so handy that the brush is magnetic so you can have 3 brushes in 1. They are very soft too. Would definitely recommend.

P
FOOT FILE
Pauline Heatherington
Excellent file

Works a treat!

P
PRECISION EYELINER PENCIL
Pauline Heatherington
Perfect colour

Lovely texture - glides on a treat but stays put. My initial order was snaffled in transit but a replacement was sent out immediately, so brilliant customer service too.

V
MASCARA & BROW DUO
Vanda Reynolds
A great product!

I bought 2 of these mascara and brow duo after reading a review in the Sunday Times. The mascara is ideal for reaching every lash, particularly the lower lashes, separating and gently lengthening. The brow gel hold eyebrows in shape without looking obvious.

J
LIP SERUM BALM
Jennifer M
Best lip serum balm ever!!!

I love how silky & smooth these lip balms feel! Very moisturizing! My fav colors are nude, pink & gold! I rarely wear anything else!

My make-up essential

This new version of the precision eyeliner pencil is even better than the old product, which was already my favourite item in my make-up bag.