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OUR REVIEW PROMISE

At Ruby Hammer Beauty, your voice matters. We believe reviews should be honest, transparent, and unfiltered. That’s why we publish every review—the good, the bad, and everything in between.

Every piece of feedback helps us learn, grow, and continue creating products that truly serve you. When you share your experience, you’re not only guiding other customers—you’re shaping the future of Ruby Hammer Beauty.

As a thank you, we’ll give you 25% off your next order when you leave a review.

No edits. No filters. Just real experiences from our community.

Based on 590 reviews
91%
(536)
5%
(28)
2%
(12)
1%
(5)
2%
(9)
Lip balm

Very easy to apply and colours to suit everyone. A must for your makeup bag.

Love the fine brush which gives elegant lashes

Underwhelmed

Eyebrow Gel good and the mascara does wash off with warm water. But when I apply to my upper lashes the lashes clump together. Works ok on the bottom lashes. Maybe I am applying it incorrectly 🤷‍♀️

Thank you for sharing your feedback. I’m delighted to hear you’re enjoying the Brow Gel and that the Mascara removes easily with warm water. If your upper lashes are clumping, try wiping a little excess product from the brush and applying in light, even strokes — the formula is designed to define and lengthen rather than volumising so one to two coats will provide the best performance. I hope that helps you achieve the best result.

Mascara

Love the wand, love the way it makes your lashes look. But sadly the formula flakes for me. The brow gel was visible on my dark brows after a few hours, but did hold well.

Thank you for sharing your thoughts - we are so glad you are loving the wand and lash effect. Usually flaking doesnt occur with tubing mascaras however it can in certain circumstances.
+ Layering - Because tubing mascaras rely on a smooth film to form properly, heavy layering can make the tubes dry and uneven and more prone to breakage.
+ Oil or Emollient - Whilst tubing mascara dissolves with warm water it can be weakened by oils form SPF, lash serums or face oils. Always ensure lashes are clean and oil-free before applying.
I hope this helps you get the best out of the mascara and brow gel.

Brilliant mascara

This is my absolute favourite mascara. Never clumps or smudges and perfect for a contact lens wearer.

Easy to apply, but unfortunately my eyes reacted, so I had to stop using it

Mascara great, eyebrow wand less so

I wanted to try the thin mascara brush as I have thin eyelashes and different lengths each side! This small brush captures all of them without any clogging so is great and works well. The eyebrow brush is clear so whilst it shapes, it does not add any colour which is what my brows need.

J
MASCARA & BROW DUO
Joanne e davies
Mascara and brow review loving it!

I have just revamped my make up and decided to order this mascara and brow combo. I looked at a lot on the market and decided to choose this one - I’m so glad I did. The mascara is great and love the tubing and the brow gel glides on effortlessly. The perfect combo . Like a lot of reviews though would recommend separate tubes eventhough this is great for travel.

A
LIP SERUM BALM
Audrey Stewart

Love this colour been waiting for a tint like this for a long time

Mascara and Brow Duo

Love this duo, it’s so practical. Finally found a mascara that makes my lashes look good. Amazing brush. It comes off so easy. I will definitely purchase again.

This is brilliant!

I’m 55 and I my eyelashes are not nearly as thick as they used to be. I’ve tried thickening and lengthening mascaras, but finally this one is a game changer. The fine tip enables you to cover every single eyelash, especially at the corners which makes all the difference. Absolutely love it! Am buying for my 2 daughters too!

Beautiful lip balm in deep nude, feels super moisturising & not sticky, lush autumnal colour 😍

Excellent

I have tried many mascaras but this is by far the best. The brush is good at getting all the lashes without any ending up on your face. It stays put and yet is easily removed.

D
CHEEK COLOUR
Dorothy Chubb
Cheek colour

Lovely texture glides on smoothly

Fabulous 🤩

Great really easy to use and makes such a difference

S
LIP SERUM BALM
Sally James
Wonderful stuff!!

Non sticky balm that feels so lovely on the lips
Super pleased
Highly recommend

Fabulous mascare

Light formula, lengthens but keeps lashes looking natural. Please can you offer this in a dark brown also. Brilliant mascara.
Thank you

K
MASCARA & BROW DUO
Katharine N
Love the mascara

I absolutely love the mascara part of this - gives great coverage and length without clogging up lashes. However unfortunately I don’t use brow gel, and I can’t justify the cost and eco impact of leaving half the product unused. PLEASE make this in a mascara only option!

M
MASCARA & BROW DUO
Mrs Wendy Roberts
Repeat%20purchase%20-%20this%20is%20my%20favourite%20mascara

I%20love%20the%20fineness%20of%20the%20brush%20and%20it%20coats%20and%20elongates%20every%20lash%20evenly.%20Doesn%E2%80%99t%20smudge%20and%20easy%20to%20remove.

A
MASCARA & BROW DUO
Alexandra Myers
A cute mascara !

The thinnest mascara I have ever bought - but even so it does a great job !

J
PRECISION EYELINER PENCIL
Jenny Pickering
Perfect precision

I love that you don`t have to use a sharpener. The tip is always good and lines my eyes beautifully. I won`t go back to a normal eyeliner. Well done Ruby!

FX clear shimmer lip serum balm

So disappointed, have used it maybe 4 times and loved it but its broken, can't get any more product twisting the bottom does nothing ! What a waste of money for a lovely product

So disappointed

I ordered the brown and black precision eyeliners and am so disappointed. The old 1.7mm was perfection - the best eyeliner around by a country mile - could give a really tight line or be layered up as needed and did not budge. The new version is far too thick and messy. It gets stuck in eyelashes like a number of other brands and comes off. Great that brown is a colour way now but not worth losing the original 1.7 black one for. Please bring back the old version

Thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear that you’re disappointed with the new eyeliner formula, especially as the original 1.7mm liner was such a favourite for you.

Our aim with the update was to make the precision liners more versatile, longer lasting and smoother glide as well as to introduce new colourways, including brown, in response to requests from our community. However, we completely understand that for those who loved the ultra-fine 1.7mm tip, this change feels like a loss rather than an improvement.

Your comments are really valuable to us, and we’ve shared them with our product development team. We are always listening and continually working to refine our products, and honest feedback like yours helps guide our decisions.

Best Mascara

This is the best mascara with the most fabulous wand, it lengthens, separates and nourishes my lashes, already ordered my next one!

M
MASCARA & BROW DUO
Melanie Stokes
Fabulous!

This mascara is great - it lengthens and separates your lashes perfectly.

I have found that the brow gel leaves my brows a little stiff, which is why this is not a 5* review. However, I am hoping that the nourishment provided by the gel will outweigh this slight niggle.

Hi Melanie, I think I can help with the slight niggle. Depending on how much your brows need taming... some need a lot, some only thelightest touch with change how much gel you require and the application technique. If they only need lightly setting, swipe the brow gel trough brows once in and upwards and outwards motion, being careful to avoid excess gel. If you have slightly trickier brows, start by swiping backwards through the brow, before going upwards and outwards, this ensure the whole brow hair is coated without having to use additional product, therefore avoiding a stuff feel. I hope that this helps. We have artists on hand if you have any further queries. ♥️